Privacy Policy
Effective Date: 01-01-2025
At Dr. Hans’ Centre for ENT, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use our website.
Information We Collect
We may collect the following information from patients and website visitors:
- Name, phone number, and email address
- Appointment and consultation details
- Medical information voluntarily shared by patients
- Billing and payment-related information
- Website usage data such as IP address, browser type, and device information
How We Use Your Information
Your information may be used for:
- Scheduling and managing appointments
- Providing medical consultation and healthcare services
- Improving patient experience and website performance
- Sending appointment reminders or important updates
- Processing payments and maintaining records
- Complying with legal and regulatory requirements
Data Protection & Security
We implement appropriate security measures to protect your personal and medical information against unauthorized access, misuse, disclosure, or alteration.
Confidentiality of Medical Information
All patient-related medical information is treated with strict confidentiality and is shared only with authorized healthcare professionals or when required by law.
Cookies & Website Analytics
Our website may use cookies and analytics tools to improve website functionality, understand visitor behavior, and enhance user experience. Users may choose to disable cookies through their browser settings.
Third-Party Services
We may use trusted third-party service providers for payment processing, appointment management, analytics, or communication services. These providers are obligated to maintain the confidentiality of your information.
Your Rights
You may request access, correction, or deletion of your personal information by contacting us through the details provided on our website.
External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
Policy Updates
Dr. Hans’ Centre for ENT reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us through the Contact page available on our website.