Terms & Conditions
Effective Date: 01-01-2025
Welcome to Dr. Hans’ Centre for ENT. By accessing or using this website, booking an appointment, or availing any of our healthcare services, you agree to comply with and be bound by the following Terms & Conditions.
1. Acceptance of Terms
By using this website and our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions along with our Privacy Policy.
2. Medical Disclaimer
The information available on this website is intended for general informational purposes only and should not be considered medical advice, diagnosis, or treatment. Patients are advised to consult qualified healthcare professionals for personalized medical guidance.
3. Appointment Booking
- Appointments are subject to availability.
- Patients must provide accurate contact and medical information during booking.
- The consultation timing provided is approximate and may vary depending on clinical requirements.
- Dr. Hans’ Centre for ENT reserves the right to reschedule appointments due to unforeseen circumstances.
4. Payments
- All consultation and treatment charges must be paid as applicable at the time of booking or consultation.
- Online payments are processed through secure third-party payment gateways.
- We are not responsible for transaction failures caused by banking or technical issues beyond our control.
5. Cancellation & Refunds
- Appointments may be cancelled or rescheduled up to 48 hours before the scheduled appointment time.
- Refunds, where applicable, will be processed within 7–10 business days.
- No refunds will be provided for missed appointments or late cancellations.
6. User Responsibilities
Users agree not to:
- Use the website for unlawful activities
- Provide false or misleading information
- Attempt unauthorized access to the website or systems
- Copy, reproduce, or misuse website content without permission
7. Intellectual Property
All website content including text, images, logos, graphics, and design elements are the intellectual property of Dr. Hans’ Centre for ENT and may not be reproduced or distributed without prior written consent.
8. Privacy & Data Protection
We are committed to protecting patient and visitor information. Any personal data collected through the website will be handled in accordance with our Privacy Policy.
9. Third-Party Links
This website may contain links to third-party websites for informational purposes. We are not responsible for the content, policies, or practices of external websites.
10. Limitation of Liability
Dr. Hans’ Centre for ENT shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or reliance on any information provided.
11. Changes to Terms
We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised terms.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Delhi, India.
13. Contact Us
For any questions regarding these Terms & Conditions, please contact us through the Contact page available on our website.